Terms and Conditions

The Company: Caffrey Natural Stone Ltd

The Customer: The person or persons who have signed the order form.

The Contract: The contract between the Company and the Customer for the sale and purchase of the goods incorporating these conditions.

The Goods: The products detailed on the order form.

The Price: The total of all goods, services and taxes shown on the order form.

The Customer: The person or persons who have signed the order form.

Delivery date: The date notified to the customer by the company subsequent to the order being placed.

1. Terms and Condictions of Sale

  • All Contracts between the Company and the Customer shall be subject to these and only these terms and conditions of sale.
  • No variation, waiver or addition to these conditions shall be binding unless agreed in writing and signed by both the Company and the Customer.

2. Orders and Specifications

  • It is the Customers responsibility to check that all details on the order are correct. The Customer will sign the order as acknowledgement of its accuracy.
  • The Goods supplied are natural materials and are subject to their natural markings, veins, variations in colour, shading, texture fissures and vents. They are supplied clamped stopped and reinforced where necessary. Such features should in no way be regarded as defects as they are part of the natural formation and do not reduce the quality of the Goods.
  • All samples provided serve only to indicate in a general way the colour, markings and texture found in each particular material. Descriptions and pictures etc, are for general guidance only and do not form part of the Order.
  • All thickness measurements quoted are estimates and actual thickness measurements are subject to reasonable variation.
  • Goods supplied on Orders subsequent to an original order for the same item may not match the original due to natural variations.
  • Goods may change appearance through normal wear and tear, natural maturing or humidity.

3. Pricing

  • The price of the Goods is the price stated in the Order. All Goods and services will be subject to VAT as applicable.
  • All prices quoted are valid for thirty days from date of estimate.

4. Terms of Payment

  • Unless the Customer has a certified ledger account in place with the Company the Customer will pay the Company 50% of the Price with the order as a deposit.
  • Payment of the outstanding balance of the Price must be paid on day of delivery or installation The Customer cannot request cancellation of the Order unless it pays the losses and costs suffered by the Company as a result of cancellation.
  • No payment shall be deemed to have been received, until the Company has received cleared funds. The Customer shall not be entitled to withhold payment for any reason.
  • The Company reserve the right to charge interest of 1.5% per month on overdue accounts exceeding the agreed payment terms (whether before or after any judgement)
  • The Company reserves the right not to deliver the Goods in the event of non payment of the Price.

5. Delivery

  • Any dates quoted for delivery of the Goods are estimated dates only.
  • Every effort will be made to keep delivery dates but no liability will be accepted for loss through delay for reasons beyond the companies control or, by industrial disputes of any kind.
  • It is the Customers responsibility to provide reasonable safe proximate access to the premises for the delivery or installation.

5. Warranties and Liabilities

  • The company shall be under no liability in respect of any defect in the goods arising from any drawing, design specification or template supplied by or on behalf of the customer.
  • Important Notice: Time limit for further notification of claims. The customer will inspect the goods following delivery or installation, and any shortages or damages to the goods or any other claim must be notified to the company in writing within 7 days of delivery or installation, failing which the company shall not be under any obligation to rectify damages unless a time extension is requested by you and agreed by us in writing.
  • Where any valid claim in respect of the goods which is based on any defect in the quality or condition of the Goods or their failure to match their description is notified to the company in accordance with these conditions. The company shall be entitled to replace the goods (or the part in question) free of charge or, at the discretion of the company refund the customer the price of the goods (or a proportionate part of the price) but the company shall have no further liability to the customer.
  • The companies liability arising from any loss or damage in connection with the manufacture sale, delivery, or use of any Goods sold by the company shall in all cases be limited to the cost of replacement or repair of the relevant goods and under no circumstances shall the company be liable for any other damage or expense occasioned by any breach of contract, negligence, or breach of duty whatsoever and whosoever.